2.1 Accuracy

We endeavour to ensure that Product descriptions and specifications on the Site are accurate. However, Product descriptions and specifications on the site are based on information provided by manufacturers and suppliers, and we do not guarantee that the Site is accurate or free from errors or omissions. We reserve the right to make any necessary corrections.

2.2 Availability

(a) Products are generally noted on the Site as being available, having limited availability or being out of stock. Products which are out of stock can be added to your wish list, or you can ask us to notify you when the Product becomes available.

(b) While Product availability information is updated at frequent intervals, we sell high volumes of stock and cannot guarantee availability. If your Order contains a Product that is not available for immediate dispatch, we will contact you to advise you and give you the option of:

 (i) Cancelling your Order, or deleting that Product from the Order, in which case we will refund you for the price you paid for the cancelled Product/s, and refund or adjust for any difference in delivery charges (if applicable); or

 (ii) Placing that Product on back order (if available), in which case we will dispatch the Product to you when it becomes available (generally within 3 business days).You must pay in full for the Product before we will place it on back order. We may however elect to cancel the back order for a Product if the Product becomes unavailable permanently or for an extended period, in which case we will refund you for the price and any delivery charges you paid for the Product, and any refunds will be issued within 5 business days, using the same method as your original payment.

2.3 Images

We display clear detailed images of each Product on the Site, some of which have been provided by manufacturers or suppliers. These images are for illustrative purposes only and do not form part of the description of the Product. The images are not of the actual unit of Product that will be dispatched to you. There may be minor differences in packaging on some Products. Please be aware that colours appear differently on different monitors.

2.4 Pricing

 (a) You acknowledge that despite our reasonable precautions, Product/s may be listed at an incorrect price, or with incorrect availability or other information, due to typographical errors or oversight. In such circumstances, we reserve the right to cancel your Order, even if your Order has been paid for and previously accepted by us. We will contact you as soon as possible and immediately issue a full refund for any payment you have made for the cancelled Order. We reserve this right up until we deliver the Product. Refunds will be issued within 5 business days, using the same method as your original payment.

 (b) We may run discount offers or sales from time to time, but no additional discounts apply to any Products which are listed as ‘Clearance Items’.

2.5 Please check before fitting a part

 (a) We strongly recommend that vehicle parts be fitted by suitably qualified professionals. Many Products are shipped without fitment instructions as they are intended for fitment by qualified professionals.

 (b) Laws and regulations differ in various jurisdictions, and we do not warrant that any Product is legal for use in your jurisdiction, or safe for use with your vehicle. You are responsible for ensuring that your use of the Product is appropriate and compatible with your vehicle or other equipment, and complies with all applicable laws and regulations in your jurisdiction.

2.6 Show parts that fit my vehicle

 (a) The Site offers a Vehicle filter search tool (PLEASE INCLUDE THIS FEATURE) to assist you in finding compatible products based on you providing the make, model, year and specifications of a vehicle. This compatibility assurance is called our Match-FitTM 100% Fitment Guarantee, see 2.6(e). However any product that displays a warning or fitment notes that require your manual review and acceptance may still be eligible for our Standard Fitment Guarantee, see 2.6(f). In creating the search tool, we have relied on manufacturer supplied specifications and do not independently verify compatibility. To ensure best results, we strongly recommend that you:

(i) Complete as much information as possible using the V-MatchTM Vehicle Filter, as even minor details can be crucial to accurate fitment;

(ii) Check each Product/Part upon receipt to confirm you received the Product/Part you ordered. If you are unsure about the Product/Part you received contact us before fitting it. Any labour costs or damage caused will not be reimbursed for attempting to fit incorrect parts, see 2.6(h). Contact us immediately if you have any queries; and

 (iii) Double check compatibility and all relevant measurements before beginning any mechanical work involving the Product (including preparing or dismantling any part of the vehicle).

 (b) If you find you have purchased the wrong Product for your vehicle, please contact us as soon as possible and we will try to identify and source the correct part for you.

(c) We will accept returns of Products within 2 days of purchase, but only if they are returned with all components complete, undamaged and in resalable condition, with proof of purchase, subject to clauses 2.6(d), 2.6(e), 2.6(f), 2.6(g) and 7. If you return a Product under this clause, we will (after verifying that the returned Product meets return requirements):

(i) Replace the original Product with the correct Product for your vehicle (if available), and adjust for any price difference; or

 (ii) Give you a full refund if no replacement Product is available, or if you opt for a refund (including delivery cost). You may be required to pay an additional amount if the replacement Product is more expensive than the original Product purchased, or you can choose to opt for a refund (including delivery cost). Refunds will be issued within 5 business days using the same method as your original payment.

 (d) If you attempt to return a Product under clause 2.6(c) that is not returned with all components complete, undamaged, in resalable condition and with proof of purchase, you will not be entitled to a refund or replacement. We may refuse to accept the return, and make it available for pickup, or require that you pay for delivery costs before we ship the Product back to you. We reserve the right to dispose of the item if you have not either pick up the item or pay for delivery costs within 15 business days.